Job Description
Join Our Team as an Order Fulfillment Specialist – Hybrid | Cambridge, MA Opportunity to go permanent in early 2026!
Are you ready to take your logistics and order management skills to the next level? We're searching for a detail-oriented, SAP-savvy Order Fulfillment Specialist to join our growing team in Cambridge, MA! This is a hybrid role, requiring three days onsite each week.
If you thrive in a fast-paced, global environment, have dangerous goods certification (or are willing to obtain it), and know the ins and outs of export laws, this could be your perfect fit!
What You’ll Do:Enter and manage domestic and international sales orders using SAP ERP, ensuring accurate and timely processing.
Work hands-on with batteries and materials requiring dangerous goods documentation.
Create and manage shipping paperwork, including Bills of Lading, Commercial Invoices, packing slips, and DG labels.
Track and monitor KPIs to ensure targets are met and performance aligns with company goals.
Represent the order processing team in cross-functional meetings and collaborate with leadership to streamline operations.
Be a subject matter expert in order fulfillment processes, providing insights for continuous improvement.
2+ years of experience in customer service, international operations, or order management (or equivalent with a degree).
Proficiency in SAP sales order processing and familiarity with RMAs, standard/project orders, and logistics documents.
Working knowledge of export/trade compliance regulations.
strong skills in MS Office tools, especially Excel, Outlook, Word, and Teams.
Excellent written and verbal communication skills in English.
Dangerous Goods certification or willingness to obtain within 30 days of hire.
Associate’s degree or equivalent experience in Business, Supply Chain, or related field.
Bachelor's degree is a plus but not required.
Experience working in order management, logistics, finance, or process improvement roles.
Responsibilities
Here’s what you’ll be doing:
Here’s what you’ll have:
Here’s what you’ll get:
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